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Return Policy

DupeLovers does not offer exchanges, returns, or refunds of any kind on any items for sale in our store unless the item arrived defective or does not match the product description.

Please note that there may be a slight variation between the colours of the products in the images and the product you receive. This does NOT constitute a refund.

Defective items will be investigated in a case-by-case situation.

In the event the item is found defective you will have the option of either a full refund or store credit.

You are not entitled to a return or refund in the following scenarios:

  • Change of Mind - In the event a customer changes their mind after purchasing an item, they will not be entitled to a refund.

  • Wrong Size - If a customer selects a product size without first consulting the size guide listed here, the customer will not be entitled to a refund. 

  • Wear and Tear - Products that are damaged through regular wear and tear will not be subject to a refund.

We urge you to please ensure that you have thoroughly inspected all details on the products we sell prior to purchasing. If there is an issue with your product upon arrival, contact us immediately.

In the case of exceptional circumstances, we will review your situation and provide assistance where applicable.

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